FAQs

FAQs

Q: Does University Swap Shop cost anything?
A: No, University Swap Shop does not charge its users anything. The only you have to pay for is the item or service you buy, directly to the person selling it.

Q: Is University Swap Shop only limited to students? If so, how is it?
A: Yes, University Swap Shop is only available to students studying at a university. This is achieved by verifying each new student through their university assigned email.

Q: What happens to my account once I graduate?
A: Your account will expire 1 year after you graduate.

Q: When will University Swap Shop be available in my area/school?
A: University Swap Shop is slowly becoming available to select cities and schools. If you would like to request your school/city be added, please send us an email.

Q: How is University Swap Shop different than other classifieds sites or platforms?
A: University Swap Shop is different than other classifieds sites and/or platforms for the simple fact that we are a private website that is only accessible to students studying at a university. We also provide a very simple platform that is not overwhelming and allows you to accomplish what you signed up for.

Q: How do I post something?
A: To submit an ad, please create an account or login to an existing account. Once logged in, please proceed to the 'Submit Ad' page at the top of the page and follow the prompts. If you are still having trouble, please contact us.

Q: How can I edit my post?
A: Unfortunately, at this time users cannot edit your posts and will be required to delete the old post and submit a new ad. We apologize for this inconvenience and hope to implement this feature in the future.

Q: Will and if so, when, will my post expire?
A: Yes, posts expire after 30 days. However, after 30 days, users are welcome to renew their ad for another 30 days.

Q: How can I delete my post?
A: To delete a post, a user must click on 'Profile' and then click on 'My Ads' and hover your mouse over the post that the user would like to delete. Please then proceed to click the red 'Delete' button.

Q: How do I repost an old post?
A: Unfortunately, users cannot repost an old post if it is already expired. Users must resubmit a new ad.

Q: How often can I post?
A: Users are welcome to post as much as you would like as long as a user does not violate our terms and conditions. 

Q: How can I add photos to my posts?
A: To add photos to a post, please follow the prompts when submitting a post. It is the last step when submitting a post.

Q: What are your terms of service?
A:  Terms & Conditions

Q: What is your privacy policy?
A:  Privacy Policy

Q: What types of posts are prohibited?
A: Please see our Terms and Conditions

Category-specific guidelines posted in specific sections of the site must also be observed.

Here is a partial list of goods, services, and content prohibited on University Swap Shop:
  • weapons; firearms/guns and components; BB/pellet, stun, and spear guns; etc
  • ammunition, clips, cartridges, reloading materials, gunpowder, fireworks, explosives
  • offers, solicitation, or facilitation of illegal prostitution and/or sex trafficking
  • exploitation or endangerment of minors; child pornography
  • recalled items; hazardous materials; body parts/fluids; unsanitized bedding/clothing
  • prescription drugs, medical devices; controlled substances and related items
  • alcohol or tobacco; unpackaged or adulterated food or cosmetics
  • endangered, imperiled and/or protected species and any parts thereof, e.g. ivory
  • false, misleading, deceptive, or fraudulent content; bait and switch; keyword spam offensive, obscene, defamatory, threatening, or malicious postings or email
  • anyone’s personal, identifying, confidential or proprietary information
  • food stamps, WIC vouchers, SNAP or WIC goods, governmental assistance
  • stolen property, property with serial number removed/altered, burglary tools, etc
  • ID cards, licenses, police insignia, government documents, birth certificates, etc
  • US military items not demilitarized in accord with Defense Department policy
  • counterfeit, replica, or pirated items; tickets or gift cards that restrict transfer
  • lottery or raffle tickets, sweepstakes entries, slot machines, gambling items
  • spam; miscategorized, overposted, cross-posted, or non-local content
  • postings or email the primary purpose of which is to drive traffic to a website
  • postings or email offering, promoting, or linking to unsolicited products or services
  • affiliate marketing; network, or multi-level marketing; pyramid schemes
  • any good, service, or content that violates the law or legal rights of others Please don't use University Swap Shop for these purposes, and report anyone else you see doing so.
Q: What should I do if someone harasses me by responding to my post?
A: If you feel that someone is harassing you, please contact us immediately 

Q: What should I do if someone harasses me by posting a prank post?
A: If you feel that someone is harassing you, please contact us immediately

Q: Can I advertise my business/services on University Swap Shop?
A: No, you cannot advertise your business on University Swap Shop. You may however, advertise small services offered such as; tutoring, petting sitting, babysitting, etc.

Q: Can I include a URL in my post to another site?
A: No, you cannot include a URL to another site. Please post all material on University Swap Shop that you are trying to sell.